+44 20 7946 0011
Mon-Fri: 9AM-5PM GMT

Cookie Policy

Learn how VitaliWell Premium uses cookies to enhance your browsing experience and provide personalized health and wellness services.

Last updated:

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. These files contain information that helps us provide you with a better, more personalized experience while using VitaliWell Premium's services.

Key Facts About Cookies

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be switched off in our systems.

  • • Authentication and security
  • • Shopping cart functionality
  • • User session management
  • • Load balancing and performance

Analytics Cookies

Help us understand how visitors interact with our website by collecting anonymous information.

  • • Page view tracking
  • • User behavior analysis
  • • Performance monitoring
  • • A/B testing for improvements

Functional Cookies

Enable enhanced functionality and personalization, such as remembering your preferences.

  • • Language preferences
  • • Regional settings
  • • Customized content
  • • Recent activity tracking

Marketing Cookies

Used to deliver advertising more relevant to you and your interests.

  • • Personalized advertisements
  • • Social media integration
  • • Retargeting campaigns
  • • Interest-based advertising

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use these services to enhance your experience and provide additional functionality.

Google Analytics

Helps us understand website traffic and user behavior patterns.

Analytics

Facebook Pixel

Enables social media advertising and remarketing capabilities.

Marketing

Stripe & PayPal

Secure payment processing and fraud prevention.

Essential

Intercom

Live chat support and customer communication platform.

Functional

How We Use Your Data

Personalized Health Recommendations

We use cookies to remember your health preferences and provide personalized wellness suggestions based on your browsing patterns and interactions with our content.

What we track:

  • • Product categories of interest
  • • Health condition searches
  • • Content consumption patterns
  • • Purchase history and preferences

How we use it:

  • • Personalized product recommendations
  • • Tailored health content suggestions
  • • Improved user experience
  • • Relevant promotional offers

Data Security

All cookie data is encrypted and securely stored with industry-standard protection measures.

Privacy First

We never sell your personal data and only use it to improve your experience with our services.

Your Rights

You have full control over your data and can opt out of non-essential cookies at any time.

Managing Your Cookies

Important Notice

Disabling certain cookies may affect the functionality of our website and your ability to access some features.

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. Here's how to manage cookies in popular browsers:

Google Chrome

Settings → Privacy and Security → Cookies and other site data

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Cookie Preferences

You can manage your cookie preferences directly on our website. Our cookie banner allows you to:

Accept all cookies
Reject non-essential cookies
Customize your preferences
Change settings anytime

Cookie Storage Duration

Different types of cookies are stored for varying periods. Here's how long we keep each type of cookie:

Session Cookies

Automatically deleted when you close your browser.

Duration: Until browser close

Persistent Cookies

Remain on your device for a specified period.

Duration: 1 month to 2 years

Refreshed Cookies

Extended when you visit our site again.

Duration: Automatically renewed

Policy Updates & Contact

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal compliance. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Provide a summary of key changes
  • Require fresh consent for substantial changes

Contact Information

If you have any questions about our Cookie Policy or how we handle your data, please don't hesitate to contact us:

VitaliWell Premium Ltd
1 Angel Square, Manchester, M60 0AG, United Kingdom
+44 20 7946 0011
Monday-Friday: 9:00-17:00 GMT
[email protected]
We typically respond within 24 hours